🐼 General
How does Snugly work?
How does Snugly work?
Snugly is more than a plush toy—it's a calming comfort companion. Designed with deep pressure therapy and soft, weighted limbs that gently hug your body, Snugly helps ease stress, calm the nervous system, and support restful sleep. It mimics the soothing feeling of being held, helping you shift from “fight or flight” into a peaceful “rest and relax” mode within moments.
Is it safe to use daily?
Is it safe to use daily?
Yes—Snugly is made to be your everyday source of comfort. It’s filled with premium, non-toxic glass beads and wrapped in ultra-soft, hypoallergenic synthetic fur. Whether you're unwinding after work, easing anxiety, or just need a cozy moment, Snugly is designed to support you every single day.
Can people with sensitive skin use Snugly?
Can people with sensitive skin use Snugly?
Absolutely. Snugly is crafted from allergy-friendly, skin-safe materials. It’s been carefully tested to ensure a gentle touch that’s safe for even the most sensitive skin. We recommend spot-cleaning with a damp cloth to keep it fresh and cozy.
Can I use Snugly with other relaxation tools?
Can I use Snugly with other relaxation tools?
Definitely. Snugly plays beautifully with other wellness rituals. Whether you’re listening to a calming playlist, diffusing essential oils, or snuggling into your favorite weighted blanket, Snugly adds a layer of soothing support to your routine.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options available at checkout. We’ve made it as simple and safe as possible to bring comfort home.
🚚 Shipping & Returns
Do you ship internationally?
Do you ship internationally?
Yes! Snugly finds homes across the entire globe! Shipping times and rates may vary slightly depending on your location—your comfort is on its way.
How long will it take to receive my Snugly?
How long will it take to receive my Snugly?
Orders typically arrive within 3–7 business days. International shipping may take a little longer, depending on local carriers and customs. You’ll receive a tracking link as soon as your Snugly ships.
How can I track my order?
How can I track my order?
Once your Snugly is on the move, we’ll email you a tracking link so you can follow every step of its journey to you.
What’s your warranty or guarantee policy?
What’s your warranty or guarantee policy?
We want you to feel completely confident cuddling Snugly. That’s why we offer a 60-day happiness guarantee and a 2-year quality warranty. If something’s not quite right, we’ll make it right—no stress.
Can I return Snugly?
Can I return Snugly?
Yes—if Snugly isn't the perfect fit for your comfort needs, you can return it within 60 days of receiving your order. It must be in its original condition. Reach out to us and we’ll guide you through the easy return process.